101, Report:
#689320
Posted Date:
Feb 01 2011
american freight bought a love seat couch and recliner 6 months ago the love seat cushions are just about flat it has been used more than the couch if the love seat is like that then the couch will do the same they t stand behind your product bowling green, Kentucky
american freight does not stand behind their product; bought a couch love seat and recliner cushions on love seat going flat steve said he would look at love seat and determine if it needs to be replaced said for me to download picture on his web page and he would look at it if the ...
Entity
Categories: Department & Outlet Stores
102, Report:
#688367
Posted Date:
Jan 29 2011
american freight ellis and other store managers staff sargent us army suheil shunnarah louisville, Kentucky
my wife and i went to american freight and choose a living room suit and
a bed room suit we also put the coffe tables on layaway and we paid 900.00 dollars on this layaway the three peice table set were on sale foe 98 dollars
but we were acctually charged 238.00 dollaras once th...
Entity
Categories: Employees
103, Report:
#615140
Posted Date:
Jun 19 2010
American Freight Furniture Inside Scoop. Things you MUST know. Not just in Massillon, Ohio
I have been a driver for American Freight for years. I cannot reveal my name or the store I work at in fear of retaliation; however, I will check this thread for responses and/or questions, and if many come, I will open an email address just for this situation.First of all, let me s...
Entity
Categories: Furniture Manufactures
104, Report:
#612779
Posted Date:
Jun 10 2010
American Freight Furniture Deceptive customer service, dishonest, lying, and completely disrespectful Louisville, Kentucky
In 2006 I purchased furniture from the Louisville location. The total was over $1700.00. During this time I underwent unfortunate and unexpected financial problems. However, their lay-a-way policy was that as long as you made bi-weekly payments in any amount your furniture would be ...
Entity
Categories: Furniture & Furnishings
105, Report:
#601285
Posted Date:
May 08 2010
American Freight Ocala Florida Went to pick up furniture I had on LAY-A-WAY ,hold. Told it was not available. Out of stock. Salespersons were very unprofessional and tried to blame me for paying via mail for 2 years. No refunds Ocala, Florida
Went to purchase a sectional at American Freight in Ocala,Florida. Found a unique sectional in a rich color and micro-fiber fabric. Put on lay-away. Paid $98.00 extra for fabric protection. Had 24 months to pay on it and remove from lay-a-way. Perfe...
Entity
Categories: Furniture Manufactures
106, Report:
#589532
Posted Date:
Apr 05 2010
American Freight Company representative did not live up to his promise Louisville, Kentucky
This is a complaint against American Freight, Louisville Kentucky
On Monday March 15, 2010 the wife and I purchased a two piece bonded leather sofa and loveseat from Am...
Entity
Categories: Liars
107, Report:
#586089
Posted Date:
Mar 27 2010
Mexicom Logistics Moving fraud from Mexico to United States Lachine PQ, Quebec Canada
On October 2009 I hired Mr. Jesus Monzon, employee and representative of Mexicom Logistics in Mexico to move my entire household from Jalapa, Ver., Mexico to Charlotte, NC., USA. Mr. Monzon and I signed a contract in which I paid 25% in advanced for the moving under the agreem...
Entity
Categories: Moving Companies
108, Report:
#581956
Posted Date:
Mar 17 2010
american freight warehouse buffalo,new york damaged furniture n. tonawanda, New York
Went to store for bedroom set ordered paid for it came 2wks(3/3/10) later but was told it was in stock before I paid then after the sales clerk put my money in the register he said we had to wait 2wks. Furniture came in as scheduled but the foot board was scratched up & top of n...
Entity
Categories: Furniture Manufactures
110, Report:
#539291
Posted Date:
Dec 14 2009
American Freight Of Ohio Bait and switch-failure to produce what I paid for. No total refund available. Akron, Ohio
In Feb. I went into the American Freight here and saw some a couch and chair in a certain color that I liked. There were signs posted that said free layaway and after the merchandise was 75% paid the store guaranteed they would have your particular merchandise. I explain...
Entity
Categories: Bait-and-Switch
111, Report:
#530069
Posted Date:
Nov 28 2009
AMERICAN FREIGHT Lonnie from the Lima, Oh. store, the salesman Jesse from the Indiana store, and the district manager Shawn Dickerson Do not trust anything they say!!!!! Lima, Ohio
Do not buy from these people!!!
After buying my furniture I had noticed on my receipt that it didn't have anything about the warranty or protection guard on them, when asked before I ever left the store, I was told that I didn't need it on my paper work because they have it in the ...
Entity
Categories: Department & Outlet Stores
112, Report:
#527058
Posted Date:
Nov 22 2009
AMERICAN FREIGHT didn't get what we ordered Internet
We purchased a queen size bed frame for my daughter last month from American Freight Outlet. We purchased it because of the great price and the good service. When I assembled it I noticed it was not the one that we ordered. I specifiacally told the salesperson that I wanted one...
Entity
Categories: Department & Outlet Stores
113, Report:
#496240
Posted Date:
Sep 17 2009
American Freight Furniture No refunds on Layaways?!?!??!?! Massillon, Ohio
This past July I put a set of mattresses in layaway at the American Freight Store in Massillon, Ohio. The next month I decided that I did not need them in my house so I went to cancel the layaway. I was told that I would have a store credit for the balance that I paid on...
Entity
Categories: Mattress Stores
114, Report:
#485286
Posted Date:
Aug 25 2009
American Freight Furniture And Mattress This company is a SCAM. KEEP AWAY! Columbus, Ohio
I
just bought a loveseat from this store. Sure, I got a great deal on it,
but the headache the store and its employees caused made it almost not
worth it. The customer service is abysmal. Furthermore, we were told by
the manager that the loveseat we bought (on this past Saturday...
Entity
Categories: Furniture & Furnishings
115, Report:
#484153
Posted Date:
Aug 23 2009
American Freight Warehouse roberts rd columbus,ohio no delievery,waited 3 hours columbus, Ohio
On 8/22/09,my wife and I went to his location to buy a leather couch.We choose one and paid $425.09 for it.We were told that it would be brought to our home between the hrs of 5.00 and 7.00 pm.We received a call stating and confirming this.We waited and no one called or appeared.I c...
Entity
Categories: Liars
116, Report:
#480332
Posted Date:
Aug 15 2009
American Freight American Freight is not a reliable company. I would do plenty of research before giving them any money! ,
I paid in full for a sofa and loveseat at American Freight in February 2009. I was advised that the set would be stored for me until I needed it. When I went to pick up the sofa set in July I was advised it was not there. I called many times expressing my frustrati...
Entity
Categories: Furniture & Furnishings
117, Report:
#479281
Posted Date:
Aug 13 2009
American Freight I bought a dinner table on July 11th, until now Aug 11th, still not get it. I went to the store and requested refund, all lies like supervisor taking off, supervisor's kids in hospital..shameless! American Freight - Shameless Liar!! Never Go! Louisville, Kentucky
I bought a dinner table set on July 11th, 2009 and it was supposed to be available for picking up within a week. I waited, waited, and waited, until 4 weeks past..no one even gave me a call during that time, instead, I called several time to ask about my set and got all kinds of lie...
Entity
Categories: Furniture & Furnishings
118, Report:
#479269
Posted Date:
Aug 13 2009
american frieght furniture American Freight A COMPLETE SCAM--Go to Ashley, Badcock, whoever---Just don't give your money to these fools!!!!! ocala, Florida
Okay, so my report is not the same as everyone else's. I had always loved American Freight. When they first opened, I bought an entire set for them (this was in '01), and I had no problem with them. However, thereafter, all of my furniture started coming from Ashle...
Entity
Categories: Furniture Manufactures
119, Report:
#472913
Posted Date:
Jul 24 2009
AMERICAN FREIGHT FALSE IMPRISONMENT Lexington Kentucky
Don't ever buy anything from AMERICAN FREIGHT! After several attempts to exchange a defective mattress just to get the run around from this company in Lexington, KY, we took it back and asked for a refund or we would dispute the transaction on our credit card. They refused to help u...
Entity
Categories: Mattress Stores
120, Report:
#467214
Posted Date:
Jul 03 2009
American Freight Textbook bait and switch Lima Ohio
I visited American Freight in Lima looking for a couch for my garage. I was not looking for anything exceptional, but something cheap that could be used for an occasional party.
When I walked in the door, there sat the $129 special, which they scream about on billboards all ov...
Entity
Categories: Furniture & Furnishings
121, Report:
#253278
Posted Date:
Jun 19 2009
American Freight this company is going under fast. let me know if you want addresses or phone numbers. I have them all including owner STEVE BELFORD Columbus Ohio
If anyone is having problems with this company report it to the BBB right away, do not give them time or money, they will lie cheat and steal.. i ran their stores i know how they operate. if anyone needs any help let me know .. id be glad. i have personal information for all of th...
Entity
Categories: Furniture & Furnishings
122, Report:
#137513
Posted Date:
Jun 19 2009
American Freight Furniture Ripoff Double sold whole furniture set I paid cash for took 7 days for a same day delivery Cincinnati Ohio
I purchased a livingroom suit, dinette set, and bedroom suit from american freight furniture at the end of January this year. I paid cash for all three rooms of furniture and for same night delivery. Needless to say I didn't get my furniture that night.
I went there the next day...
Entity
Categories: Furniture & Furnishings
123, Report:
#459739
Posted Date:
Jun 08 2009
American Freight incredibly rude and sarcastic employees unwilling to help customers Florence And Corporate Office Kentucky and Ohio
I recently purchased a sofa from the American Freight store and my father now has bed bugs in his apartment. He did not have this problem until the sofa was delivered to his home. He noticed some bugs right after he got the sofa but didn't think anything of it but now he has bed bug...
Entity
Categories: Department & Outlet Stores
124, Report:
#458798
Posted Date:
Jun 05 2009
American Freight Not professional, liars, very misleading Louisville Kentucky
I purchased a bedroom set on May 9, 2008. That same day which was a Sat. I requested that it be delivered that same day. The employee at AF assured me that everything was available and that it can be put on the truck. I waited and waited and waited. I never got a phone call from the...
Entity
Categories: Furniture & Furnishings
125, Report:
#437259
Posted Date:
Mar 24 2009
American Freight LLC, American Freight LLC Getting what u pay for....or not?? Columbus Ohio
First let me say just because a person doesn't experience something personally doesn't mean that it can't happen. When I first walked in the store I was able to browse, and pick out what I wanted before I went to the counter for assistance. Giving credit where credit is due the sale...
Entity
Categories: Furniture & Furnishings